Greg is the general manager in a fast-paced restaurant,and when working with his employees,he emphasizes speed and results.Sue,his assistant manager,told Greg's boss that "I like Greg most of the time,but he is very autocratic and controlling." Greg utilizes a behavioral style of management.

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People like Greg,with a directive style,are action oriented and decisive and like to focus on facts.In their pursuit of speed and results,however,these individuals tend to be autocratic,to exercise power and control,and to focus on the short run.The behavioral style is the most people oriented of the four styles.People with this style work well with others and enjoy social interactions in which opinions are openly exchanged.

Greg Is the General Manager in a Fast-Paced Restaurant,and When