Paula is the store manager for a national grocery retailer,and she received the yearly tactical plan from Greg,her district manager.Paula is meeting with her department managers to plan how to implement the specific tasks outlined in Greg's plan for the next year.This type of planning by Paula is operational planning.

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Middle managers pass along their tactical plans to first-line managers to do operational planning,whereas first-line managers determine how to accomplish specific tasks with available resources within the next 1 to 52 weeks.

Paula Is the Store Manager for a National Grocery Retailer,and