E-mail,fax,phone,and the Web are all ways in which most companies interact with their customers.This approach is known as multi-channel service delivery.

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Multi-channel service delivery is the term that describes a company's offering multiple ways in which customers can interact with it.E-mail,fax,phone,and the Web are all ways in which most companies interact with their customers.

E-Mail,fax,phone,and the Web Are All Ways in Which Most Companies