ERP systems are expected to improve both back-office and front-office functions simultaneously.

Question

Quizplus · Accepted Answer

The high expectation of achieving cost savings (below-the-line initiative)and service improvements (leading to above-the-line revenue increases)is very much dependent on how good the chosen ERP system fits the organizational functionalities and how well the tailoring and configuration process of the system matches with the business culture,the IT culture,the strategy,and the structure of the organization.Overall,an ERP system is expected to improve both back-office and front-office functions simultaneously.

ERP Systems Are Expected to Improve Both Back-Office and Front-Office