Among the following factors,the most difficult to quantify (measure objectively)in a performance evaluation is the sales rep's:
A)Ability to collect past due accounts.
B)Ability to "close" a sale.
C)Cooperativeness and resourcefulness.
D)Ability to get good shelf space (when selling to supermarkets).
E)Tendency to high-pressure or overstock a customer.

Question

Quizplus · Accepted Answer

Cooperativeness and resourcefulness are very vital traits in sales representatives, but they are subjective in nature and can't be easily quantified or measured objectively. The other factors (ability to collect past due accounts, ability to "close" a sale, ability to get good shelf space, and tendency to high-pressure or overstock a customer) can be quantified with more objective measures such as numbers or percentages.

Among the Following Factors,the Most Difficult to Quantify (Measure Objectively)in