A company's value chain
A) consists of the primary activities that it performs in seeking to deliver value to shareholders in the form of higher dividends and a higher stock price.
B) depicts the internally performed activities associated with creating and enhancing the company's competitive assets.
C) consists of two broad categories of activities: the primary activities that create customer value and the requisite support activities that facilitate and enhance the performance of the primary activities.
D) concerns the basic process the company goes through in performing R&D and developing new products.
E) consists of the series of steps a company goes through to develop a new product, get it produced and distributed into the marketplace, and then start collecting revenues and earning a profit.

Question

Quizplus · Accepted Answer

A company's value chain consists of the primary activities that create customer value (such as inbound logistics, operations, marketing and sales, etc.) and the requisite support activities that facilitate and enhance the performance of the primary activities (such as procurement, technology development, human resource management, etc.). The value chain is not solely focused on delivering value to shareholders, nor is it limited to R&D and product development.

A Company's Value Chain