Sales Training ________

Sales training ________.

A) usually isn't necessary if a new salesperson has had similar selling experience calling on the same customers for a competing company
B) programs should focus on product and company information-since research shows that training is not effective in developing selling skills
C) is usually needed only for new salespeople
D) should include on-the-job observation, but classroom and web-based learning is rarely needed
E) should be modified based on the experience and skills of the group involved