What is the likely effect of Information technology on physical distribution?
A) It improves service levels, but doesn't coordinate activities.
B) While it cannot cut costs, it can coordinate activities.
C) It can cut costs and improve service levels.
D) It is overrated and generally fails to add value for customers.
E) It improves service levels while raising costs.

Question

Quizplus · Accepted Answer

Information technology can improve service levels and cut costs at the same time. Better information flows make it easier to coordinate activities, improve efficiency, and add value for the customer.

What Is the Likely Effect of Information Technology on Physical