Training designed to allow all employees and managers to develop their ability to deal effectively with one another and with customers in a diverse environment is called
A)awareness building.
B)skills teaching.
C)support groups.
D)skill building.
E)career development.

Question

Quizplus · Accepted Answer

Skill building aims to develop the skills that employees and managers need to deal effectively with one another and with customers in a diverse environment. Most of the skills taught are interpersonal, such as active listening, coaching, and giving feedback.

Training Designed to Allow All Employees and Managers to Develop