Question 1

The basic level of training support that a manager can provide is acceptance.

Accepted Answer

Acceptance is a fundamental level of support that a manager can provide to their employees, by showing understanding, respect, and appreciation. This can create a positive work environment that encourages growth and development. However, there are other levels of training support that a manager can provide, such as coaching, mentoring, providing resources, and offering feedback.

Question 2

How can opportunity to perform be measured and what do low levels of opportunity to perform indicate?

Accepted Answer

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Question 3

To encourage self-management,it is important to emphasize that lapses are evidence of personal inadequacy.

Accepted Answer

To encourage self-management, it is important to emphasize that lapses are a normal part of the learning process and that mistakes can provide valuable opportunities for growth and improvement. Focusing on personal inadequacy can be demotivating and discourage individuals from continuing to work on their self-management skills.

Question 4

Explain how the Myers-Briggs Type Indicator (MBTI)can be used as a tool for instructors to understand learner needs and styles.

Accepted Answer

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Question 5

What is a curriculum road map and what does it include?

Accepted Answer

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Question 6

When a series of steps must be followed in a specific way to complete a task successfully,then training should be designed with an emphasis on far transfer.

Accepted Answer

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Question 7

What is program design? What are the three phases of the program design process?

Accepted Answer

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Question 8

Companies experience loss of explicit and tacit knowledge when older employees retire.

Accepted Answer

Older employees typically have a wealth of knowledge and experience that they have acquired over the course of their careers. When they retire, companies may lose both their explicitly documented knowledge (such as standard operating procedures or training manuals) as well as their tacit knowledge (such as intuition or problem-solving skills that are not easily shared or transferred to others). This loss can be detrimental to the organization, particularly if the retiring employees have specialized skills or knowledge that are difficult to replace.

Question 9

Opportunity to perform is influenced by both the work environment and trainee motivation.

Accepted Answer

The opportunity to perform is affected by both the work environment and the trainee's motivation. The work environment can provide resources, support, and challenges, while the trainee's motivation can impact their willingness to engage in the opportunity and put forth effort.

Question 10

What is the role of chief learning officers (CLOs)in ensuring effective knowledge management?

Accepted Answer

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Question 11

According to the opportunity to perform,breadth refers to the number of times or the frequency with which trained tasks are performed on the job.

Accepted Answer

Breadth refers to the variety of different tasks performed, not the frequency. Frequency is related to depth.

Quiz 5: Program Design