Customer-response time (CRT)is defined as:
A)The time between when a customer places an order and the time when the order is received by the customer.
B)The elapsed time between initial customer contact and the time a customer places an order.
C)The time between when a customer places an order and when that order is manufactured.
D)The time between when an order is started into production and when that order is completed.

Question

Quizplus · Accepted Answer

Customer-response time (CRT) refers to the duration from when a customer places an order to when they receive the order, encompassing the entire process of order fulfillment.

Customer-Response Time (CRT)is Defined As