Which of the following is the best example of a service goal for a retailer that is sincere about reducing the standards gap?
A)"Straighten the merchandise when necessary."
B)"Greet all customers when they enter the selling area."
C)"Respond to emails as soon as possible."
D)"All new inventories should be displayed on racks within 24 hours of its arrival in the shipping area."
E)"Respond positively to all customer complaints."

Question

Quizplus · Accepted Answer

The service goal "All new inventories should be displayed on racks within 24 hours of its arrival in the shipping area" is both specific and measurable.

Which of the Following Is the Best Example of a Service