What happens when the women's department of a store advertises it has someone on staff to do alterations and that person is never available when customers request the service?
A)increased sales
B)sales promotion becomes more important
C)reduced customer satisfaction
D)average inventory turnover increases
E)increased GMROI

Question

Quizplus · Accepted Answer

Customers are dissatisfied when the perceived service fall short of their expectations.

What Happens When the Women's Department of a Store Advertises