A business philosophy and set of strategies,programs,and systems which focuses upon identifying and building loyalty with a retailer's most valued customer is called ______.
A)customer loyalty management
B)strategic relationship management
C)most valued customer management
D)strategic consumer management
E)customer relationship management

Question

Quizplus · Accepted Answer

CRM is targeting and personalizing the promotions and services to the customers,their best customers.

A Business Philosophy and Set of Strategies,programs,and Systems Which Focuses