CRM is based on the philosophy that retailers can increase their profitability by ___.
A)providing better assortments
B)expanding their services
C)building relationships with their better customers
D)extending hours of operation
E)advertising more

Question

Quizplus · Accepted Answer

By developing customer loyalty and increasing share of wallet with their best customer,retailers can increase their profitability.

CRM Is Based on the Philosophy That Retailers Can Increase