Which of the following is NOT an approach used by retailers to retain their best customers?
A)special customer service
B)personalization
C)frequent shopper programs
D)exclusive value share
E)community

Question

Quizplus · Accepted Answer

CRM programs are attempts to gain a greater share of wallet by providing more value to the customers,to gain loyalty,and increase retention.All of these approaches except for "exclusive value share" support these goals.

Which of the Following Is NOT an Approach Used by Retailers