What is the third step in the CRM process?
A)analyzing data
B)developing CRM programs
C)constructing a customer database
D)identifying the target customers
E)implementing discounts

Name: What is the third step in the CRM process? A)analyzing data B)developing CRM programs C)constructing a customer database D)identifying the target customers E)implementing discounts
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The third step in the CRM process is to develop CRM programs for the different customer segments.

What Is the Third Step in the CRM Process