Question 1

The research and development (R&D) department of an organization:

Accepted Answer

The research and development (R&D) department of an organization is responsible for carrying out research and development activities that aim at developing new products, improving existing products, and finding new ways to enhance the organization's operations. Such activities are aimed at driving the future growth of the organization, which makes the R&D department critical for the organization's success.

Question 2

_____ serves as a support line function to key functional areas in an organization's value chain.

Accepted Answer

Human resources management serves as a support line function to key functional areas in an organization's value chain by managing the organization's workforce, which is essential for executing the activities in the value chain effectively.

Question 3

Which of the following statements is true of a company's value chain?

Accepted Answer

The primary activities within a company's value chain are supply chain management and operations, which include activities such as procurement of raw materials, manufacturing, and distribution. Marketing, sales, and customer service are considered support activities that assist the primary activities in creating value for customers. The research and development department is responsible for creating and improving products and services, but it does not coordinate personnel recruitment for the entire organization. The marketing department may be involved in sourcing components, but it does not build the product.

Question 4

Which of the following statements is true of organizational culture?

Accepted Answer

Organizational culture includes the values, beliefs, and norms shared by all employees of that organization. It is not limited to just written policies and procedures. Additionally, employees' personal values may not always align with the organizational culture's ethical standards, and stakeholders often hold a great deal of interest in an organization's ethical performance.

Question 5

Marketing professionals abide by a code of ethics adapted by the _____.

Accepted Answer

The American Marketing Association (AMA) has a code of ethics that outlines the ethical principles and values that marketing professionals should follow. It covers areas such as honesty, responsibility, fairness, and respect for consumers' privacy and rights.

Question 6

Brendon joins Almer Inc. as the head of the research and development (R&D) team. In order to allow Almer Inc. to capture and maintain a leading position in the market, Brendon should _____.

Accepted Answer

As the head of R&D, Brendon's primary responsibility would be to ensure that the organization is able to capture and maintain a leading position in the market. One of the ways to do this would be to incorporate customer feedback from market research and competitive feedback from closely monitoring the organization's competition. This would help the R&D team to design products or services that are in line with the market demand and stand out from the competition.

Option B refers to the coordination of recruitment, training, and development of personnel for all aspects of the organization which would be HR responsibility. Option C refers to financial statement accuracy which would be the responsibility of the finance team. Option D refers to maintaining the technological backbone of the organization which may be IT department's responsibility.

Question 7

Which of the following statements is true of marketing?

Accepted Answer

Marketers focus on identifying the needs and wants of potential customers and providing them with products or services that will satisfy those needs. Marketing does not typically involve product design or manufacturing timelines.

Question 8

Anderson Enterprises endorses low power distance which implies that the firm lays emphasis on a less consultative or democratic work structure. Subordinates work on important assignments and managers often socialize with them. Which of the following concepts is being reflected in the above scenario?

Accepted Answer

The scenario is reflecting the organizational culture of Anderson Enterprises, where low power distance is endorsed, indicating a less hierarchical and more egalitarian work structure.

Question 9

Exotic Crafts Inc., a handicraft manufacturing company, has an established marketing department responsible for various important functions. The marketing department is most likely engaged in _____.

Accepted Answer

The marketing department is responsible for ensuring that the products reach the hands of a satisfied customer by advertising and promoting the products, identifying customer needs, and creating strategies to meet those needs.

Question 10

Cathy heads the research and development (R&D) team of Anderson Enterprises. Which of the following R&D functions should Cathy and her team undertake to allow the organization capture and maintain a leading position in its market?

Accepted Answer

Cathy and her R&D team should focus on making a complex set of risk assessments and technical judgments in order to deliver a product design. This function is the core of R&D activities and is essential in allowing an organization to capture and maintain a leading position in its market. The other options mentioned are not directly related to R&D functions. Managing hardware and software needs of the organization is an IT function, coordinating personnel recruitment and development is an HR function, and certifying financial statements is a finance function.

Question 11

Identify a true statement about value chain.

Accepted Answer

Value chain represents the essential activities that add value to a company's offering to its customers. It is composed of the key functional inputs that an organization provides in the transformation of raw materials into a delivered product or service. Options A, B, and D are incorrect as they do not accurately describe the components of value chain.

Question 12

In the context of the value chain of an organization, which of the following is a line function of an organization?

Accepted Answer

The answer of In the context of the value chain...

Question 13

In the context of the value chain of an organization, _____ is a support activity.

Accepted Answer

General administration is a support activity as it includes functions such as finance, legal, and human resources that provide support to the primary activities of the value chain such as production and marketing. Marketing (A), distribution (C), and customer service (D) are all primary activities that directly contribute to the production and delivery of the product or service.

Question 14

_____ is represented by ethical choices that offer the greatest good for the greatest number of people.

Accepted Answer

Utilitarianism is a consequentialist ethical theory that suggests that ethical choices should aim for the greatest good for the greatest number of people. This means that actions should be evaluated based on their overall consequences and the amount of happiness or satisfaction they bring to the majority of people affected by those actions. Deontology, on the other hand, assigns value to actions based on the intrinsic nature of the actions themselves, regardless of their outcomes. Virtue ethics emphasizes the development of personal character traits rather than specific rules or consequences. State consequentialism focuses on the consequences for the state as a whole, rather than individuals or groups.

Question 15

Actions that are taken out of duty and obligation to a purely moral ideal, rather than based on the needs of the situation, are known as _____.

Accepted Answer

Universal ethics refers to actions taken out of duty and obligation to a purely moral ideal, rather than based on the needs of the situation. This concept is closely associated with Immanuel Kant's philosophy, which emphasizes the importance of acting according to universal principles.

Question 16

Actions placed within a strictly moral context instead of basing actions on the needs of a particular situation is termed _____.

Accepted Answer

Universal ethics refers to the idea of applying moral principles and rules universally, regardless of the specific details of a situation. This contrasts with approaches that might adjust moral considerations based on the particulars of a scenario.

Question 17

A composition of the key functional inputs that an organization provides in the transformation of raw materials into a delivered product or service is termed _____.

Accepted Answer

A value chain is a framework that describes the various activities that an organization carries out to transform raw materials into a delivered product or service. It is a composition of the key functional inputs that an organization provides in the transformation process. Cognitive work analysis is a methodology used to understand complex activities in organizational settings. Dynamic simulation is a modeling technique used to study complex systems over time. Corporate governance is the system of rules, practices, and processes by which a company is directed and controlled. None of these options describe the composition of functional inputs in the transformation process.

Question 18

According to the value chain of an organization, which of the following is classified as a primary activity?

Accepted Answer

Sales and marketing is a primary activity as it directly contributes to the creation and delivery of a product or service to customers. Human resources management and general administration are support activities, while systems development is a technological development activity.

Question 19

A primary activity of an organization according to the value chain is that of _____.

Accepted Answer

According to the value chain, supply chain management is a primary activity of an organization, as it involves the procurement of raw materials, their transportation, inventory management and delivery to customers. The other options listed are important functions of an organization, but are not considered primary activities in the value chain model.

Question 20

_____ serves as a support line function to key functional areas in an organization's value chain.

Accepted Answer

Technology serves as a support line function to key functional areas in an organization's value chain by enabling and enhancing processes across various departments.

Quiz 3: Organizational Ethics

The research and development (R&D) department of an organization:

_____ serves as a support line function to key functional areas in an organization's value chain.

Which of the following statements is true of a company's value chain?

Which of the following statements is true of organizational culture?

Marketing professionals abide by a code of ethics adapted by the _____.

Brendon joins Almer Inc. as the head of the research and development (R&D) team. In order to allow Almer Inc. to capture and maintain a leading position in the market, Brendon should _____.

Which of the following statements is true of marketing?

Exotic Crafts Inc., a handicraft manufacturing company, has an established marketing department responsible for various important functions. The marketing department is most likely engaged in _____.

Cathy heads the research and development (R&D) team of Anderson Enterprises. Which of the following R&D functions should Cathy and her team undertake to allow the organization capture and maintain a leading position in its market?

Identify a true statement about value chain.

In the context of the value chain of an organization, which of the following is a line function of an organization?

In the context of the value chain of an organization, _____ is a support activity.

_____ is represented by ethical choices that offer the greatest good for the greatest number of people.

Actions that are taken out of duty and obligation to a purely moral ideal, rather than based on the needs of the situation, are known as _____.

Actions placed within a strictly moral context instead of basing actions on the needs of a particular situation is termed _____.

A composition of the key functional inputs that an organization provides in the transformation of raw materials into a delivered product or service is termed _____.

According to the value chain of an organization, which of the following is classified as a primary activity?

A primary activity of an organization according to the value chain is that of _____.

_____ serves as a support line function to key functional areas in an organization's value chain.