Which of the following methods of managing resistance to change is used in the first approach?
A)Education and communication
B)Facilitation and support
C)Negotiation and rewards
D)Cooptation
E)Coercion

Question

Quizplus · Accepted Answer

Education and communication should be used when there is a lack of information or inaccurate information and analysis. Management should educate people about upcoming changes before they occur. It should communicate not only the nature of a change but its logic.

Which of the Following Methods of Managing Resistance to Change