Which of the following methods of managing resistance to change is used in the second approach?
A)Education and communication
B)Facilitation and support
C)Negotiation and rewards
D)Cooptation
E)Coercion

Question

Quizplus · Accepted Answer

Sometimes managers use more subtle, covert tactics to implement change. One form of manipulation is cooptation, which involves giving a resisting individual a desirable role in the change process.

Which of the Following Methods of Managing Resistance to Change