The process by which a person states what he or she believes the other person is saying is referred to as
A)affiliation.
B)filtering.
C)reflection.
D)introspection.
E)perception.

Question

Quizplus · Accepted Answer

A basic technique called reflection will help a manager listen effectively. Reflection is a process by which a person states what he or she believes the other person is saying. This technique places a greater emphasis on listening than on talking.

The Process by Which a Person States What He or She