Samuel, a production team manager, often sets impossible performance goals for his team members. Eventually, the performance of the team members started to deteriorate because they never succeed in reaching the goals Samuel sets and they were becoming demoralized. Which of the following key consequences of behavior does this scenario exemplify?
A)Positive reinforcement
B)Negative reinforcement
C)Termination
D)Extinction
E)Empowerment

Question

Quizplus · Accepted Answer

Extinction is withdrawing or failing to provide a reinforcing consequence. When this occurs, motivation is reduced and the behavior is extinguished, or eliminated. Ways that managers may unintentionally extinguish desired behaviors include setting impossible performance goals so a person never experiences success.

Samuel, a Production Team Manager, Often Sets Impossible Performance Goals