Which of the following best describes an operational-level decision?
A)decisions undertaken at the highest level by leaders of an organization
B)mid-level decisions undertaken by managers
C)programmed decisions that deal directly with customers
D)decisions that impact the entire organization and beyond

Question

Quizplus · Accepted Answer

Operational-level decisions are typically programmed, routine decisions that deal directly with the organization's day-to-day operations, including interactions with customers.

Which of the Following Best Describes an Operational-Level Decision