________ is a careful search for excellence-taking the absolute best as a standard and trying to surpass it.
A) Top grading
B) Bottom lining
C) Pin pointing
D) Benchmarking
E) None of these

Question

Quizplus · Accepted Answer

Benchmarking is a process of comparing a company's products, services or processes with those of its competitors or industry leaders, with the aim of identifying best practices and areas for improvement. This allows a company to set a standard of excellence based on the best in the industry and strive to surpass it. Top grading, bottom lining and pinpointing do not specifically refer to this process of comparing to a standard of excellence.

________ Is a Careful Search for Excellence-Taking the Absolute Best