_____ is a value creation activity which falls into the category of primary activities.

Question

Quizplus · Accepted Answer

Customer service is a primary activity which directly adds value to the product or service by enhancing customer experience and satisfaction. Creation and maintenance of information systems, human resources, logistics, and company infrastructure maintenance are all support activities that facilitate the primary activities but do not directly add value to the product or service.

_____ Is a Value Creation Activity Which Falls into the Category