A manager of a functional department would require skills in aligning employees' efforts with the organization's higher-level goals.This is a valid statement because:
A) employees in a functional department need to work in a team.
B) broad responsibilities are assigned to employees working in a functional department.
C) employees in functional departments tend to identify more with their own departments rather than with other departments.
D) employees expect their managers to empower them by allowing them to work in self-managing teams.
E) employees in such departments tend to work in cross-functional teams.

Question

Quizplus · Accepted Answer

Managing a division responsible for a product or customer group tends to require more experience and cognitive (thinking) ability than managing a department that handles a particular function. In contrast, managing a functional department requires skill in managing conflicts and aligning employees' efforts with higher-level goals, because these employees tend to identify heavily with their department or profession.

A Manager of a Functional Department Would Require Skills in Aligning