Creations Media Inc.,a publishing company,conducted an internal survey on employee satisfaction.The results indicated that a majority of its support staff considered their jobs to be monotonous.In order to make the requisite change,management decided to combine the job duties of assistants,typists,and file clerks into a single job that requires all three kinds of work.Which of the following techniques of job design did this move constitute?
A) Job analysis
B) Job review
C) Job identification
D) Job evaluation
E) Job extension

Question

Quizplus · Accepted Answer

Job extension involves enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks. In this case, management decided to combine the job duties of assistants, typists, and file clerks into a single job that requires all three kinds of work because the support staff considered their jobs to be monotonous.