Which of the Following Is True of Employee Assistance Programs

Which of the following is true of employee assistance programs?

A) It cannot be initiated by union representatives of the employee's union.
B) It is a company-sponsored program to help employees manage the transition from one job to another.
C) It can be initiated by the employee to refer himself or herself into the program.
D) It involves taking the help of a neutral party though a nonbinding process to solve issues among employees.
E) It involves hiring an arbitrator from outside the organization to hear cases or disputes among employees.