Question 1

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

Accepted Answer

In the role analysis technique, role occupant refers to the employee who fills a role in the organization.

Question 2

Negative affectivity is related to dissatisfaction caused by:

Accepted Answer

Role overload results when too many expectations or demands are placed on a person.

Question 3

The amount of income associated with each job is called the:

Accepted Answer

The two primary sets of people in an organization who affect job satisfaction are co-workers and supervisors.

Question 4

As a predictor of job dissatisfaction,nothing surpasses:

Accepted Answer

Employees need not leave the company in order to withdraw from their jobs. Especially if they have been unable to find another job, they may psychologically remove themselves. They are physically at work, but their minds are elsewhere.

Question 5

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

Accepted Answer

Role conflict is an employee's recognition that demands of the job are incompatible or contradictory; a person cannot meet all the demands.

Question 6

_____ is an employee's recognition that demands of the job are incompatible or contradictory.

Accepted Answer

Values, perceptions, and ideas of what is important are the three components of job satisfaction.

Question 7

Job withdrawal is:

Accepted Answer

Role conflict is an employee's recognition that demands of the job are incompatible or contradictory; a person cannot meet all the demands.

Question 8

_____ is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

Accepted Answer

Psychological withdrawal can take several forms. If an employee is primarily dissatisfied with the job itself, the employee may display a very low level of job involvement. When an employee is dissatisfied with the organization as a whole, the person's organizational commitment may be low.

Question 9

Maria was recently told by the top management that they expected her to exercise more authority and leadership with her work group.Just two days prior to that,her team told her that while they appreciated the initiative she demonstrated,they expected her to be less authoritative and more democratic in the future.The term that best describes what Maria is experiencing is:

Accepted Answer

In the role analysis technique, the people who directly interact with the person who is filling a new role is referred to as the person's role set.

Question 10

When employees cannot work with management to make changes,they may engage in ____,taking their charges to the media in the hope that if the public learns about the situation,the organization will be forced to change.

Accepted Answer

The JDI emphasizes specific aspects of satisfaction-pay, the work itself, supervision, co-workers, and promotions.

Question 11

_____ results when circumstances such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become dissatisfied with the job.

Accepted Answer

Role conflict is an employee's recognition that demands of the job are incompatible or contradictory; a person cannot meet all the demands.

Question 12

Employees with negative affectivity tend to:

Accepted Answer

When employees cannot work with management to make changes, they may look for help from outside the organization. Some employees may engage in whistle-blowing, taking their charges to the media in the hope that if the public learns about the situation, the organization will be forced to change.

Question 13

Low job involvement and low organizational commitment are:

Accepted Answer

A well-conducted exit interview can uncover reasons why employees leave and perhaps set the stage for some of them to return.

Question 14

Selma is a single mother who works full-time and attends to the needs of her two young children.Selma has opted to work from home for a short period after one her children had a road accident.Even though she works from home she often feels a lot of pressure in balancing her work and looking after her children.The term that best characterizes what Selma is experiencing is:

Accepted Answer

Role analysis technique is a process of formally identifying expectations associated with a role.

Question 15

The positive or negative bottom-line opinions that individuals have of themselves are known as:

Accepted Answer

With regard to job satisfaction, the pay level-that is, the amount of income associated with each job-is especially important. Employers seeking to lure away another organization's employees often do so by offering higher pay.

Question 16

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in:

Accepted Answer

The JDI emphasizes specific aspects of satisfaction-pay, the work itself, supervision, co-workers, and promotions.

Question 17

_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

Accepted Answer

Role overload results when too many expectations or demands are placed on a person.

Question 18

After an organization downsizes,it may expect so much of the remaining employees.This high expectation and demand results in a state of _____ for the employees.

Accepted Answer

Role analysis technique is a process of formally identifying expectations associated with a role.

Question 19

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

Accepted Answer

The exit interview is a meeting of the departing employee with the employee's supervisor and/or a human resource specialist to discuss the employee's reasons for leaving.

Question 20

When in situations they dislike,employees with positive core self-evaluation tend to:

Accepted Answer

If behavior change has failed or seems impossible, a dissatisfied worker may physically withdraw from the job. Options for physically leaving a job range from arriving late to calling in sick, requesting a transfer, or leaving the organization altogether.

Quiz 10: Separating and Retaining Employees

Foreign assignments can be highly disruptive to family members,and the resulting role _____ is the top reason that people quit overseas assignments.

Negative affectivity is related to dissatisfaction caused by:

The amount of income associated with each job is called the:

As a predictor of job dissatisfaction,nothing surpasses:

Marcus has just been discharged form his work after the company he was working for started downsizing.Confused about his state of joblessness,Marcus threatens to sue the company for reparations.Which of the following programs can help the company from facing such situations from exiting employees?

_____ is an employee's recognition that demands of the job are incompatible or contradictory.

Job withdrawal is:

_____ is uncertainty about what the organization and others expect from the employee in terms of what to do or how to do it.

When employees cannot work with management to make changes,they may engage in ____,taking their charges to the media in the hope that if the public learns about the situation,the organization will be forced to change.

_____ results when circumstances such as the nature of the job,supervisors and co-workers,pay levels,or the employee's own disposition cause the employee to become dissatisfied with the job.

Employees with negative affectivity tend to:

Low job involvement and low organizational commitment are:

The positive or negative bottom-line opinions that individuals have of themselves are known as:

In terms of job dissatisfaction,an employee who calls in sick or arrives to work late is engaging in:

_____ means pervasive low levels of satisfaction with all aspects of life,compared with other people's feelings.

After an organization downsizes,it may expect so much of the remaining employees.This high expectation and demand results in a state of _____ for the employees.

Helen is very dissatisfied with her job situation,but she does not perceive any other employment opportunities,so she stays and spends most of the workday dreaming about nonwork matters.Which of the following behaviors is she experiencing?

When in situations they dislike,employees with positive core self-evaluation tend to: