Question 1

Which of the following groups has the highest level of productivity?
A) A group that sets and enforces its own level below that of management.
B) A highly cohesive group that rejects management's level of productivity.
C) A highly cohesive group that accepts management's level of productivity.
D) A low cohesive group, irrespective of its acceptance of management's level of productivity.

Accepted Answer

A highly cohesive group that accepts management's level of productivity is likely to work together efficiently and with a clear direction, leading to a higher level of productivity. The other options either set their own lower level of productivity or reject management's level, which can lead to conflicts within the group and lower productivity. A low cohesive group can also struggle with communication and direction, leading to lower productivity.

Question 2

_____ are the group's shared expectations of its members' behavior.
A) Roles
B) Norms
C) Codes
D) Titles

Accepted Answer

Norms are the group's shared expectations of its members' behavior. Roles refer to the specific functions or positions filled by group members, codes refer to written rules or ethical guidelines, and titles are labels used to identify group members.

Question 3

Which of the following are task roles?
A) Consensus seekers
B) Involvers
C) Objective clarifiers
D) Harmonizers

Accepted Answer

Task roles are roles that are directly related to the accomplishment of the group's objectives. Consensus seekers, involvers, and harmonizers are examples of relationship roles. Objective clarifiers are task roles because they facilitate the clarification of the group's objectives.

Question 4

The _____ states that a team's output is based on its structure, dynamics, and stage of development.
A) team performance model
B) team structure standard
C) virtual team design
D) cross-functional theory

Accepted Answer

The team performance model states that a team's output is based on its structure, dynamics, and stage of development. It is a widely accepted framework for understanding and improving team performance. The other options, team structure standard, virtual team design, and cross-functional theory, are not concepts that specifically address the factors that influence team performance as outlined in the team performance model.

Question 5

_____ are official, ongoing teams that consist of managers and their employees.
A) Functional teams
B) Informal groups
C) Task teams
D) Temporary groups

Accepted Answer

Functional teams are formed according to their functional areas (e.g. marketing team, finance team) and are ongoing teams. They consist of managers and their employees who work together towards achieving the goals of their respective departments. Informal groups are not official, task teams are formed for a specific project or task, and temporary groups are formed for a short duration of time.

Question 6

_____ is a formal, temporary team that discontinues when its purpose is accomplished.
A) Standing committee
B) Ad hoc committee
C) Functional team
D) Voluntary team

Accepted Answer

An ad hoc committee is a formal team that is created for a specific purpose or task and is disbanded once the purpose is achieved. Standing committees are permanent committees, functional teams are focused on ongoing work, and voluntary teams are typically formed by individuals who choose to participate.

Question 7

"Take this thing apart. It is not what the customer asked for." Which of the following roles does this statement fulfill?
A) Task roles
B) Self-interest roles
C) Maintenance roles
D) Harmonizing roles

Accepted Answer

The statement is giving a specific instruction to take apart the item, which fulfills the task role of providing direction or guidance towards achieving a goal. It is not a self-interest role because it is not benefiting the individual making the statement more than the team or the project. It is not a maintenance role because it is not aimed at improving relationships or communication within the team. It is not a harmonizing role because it is not aimed at resolving conflicts or addressing disagreements among team members.

Question 8

_____ roles are the things group members do and say that directly aid in the accomplishment of its objectives.
A) Maintenance
B) Task
C) Self-interest
D) Harmonizing

Accepted Answer

Task roles refer to the actions and statements made by group members that directly contribute to achieving the group's goals and objectives. This includes providing ideas, suggestions, and constructive criticism, as well as the provision of necessary resources to accomplish the task at hand. Maintenance roles, on the other hand, refer to those behaviors that help to maintain group cohesion and interpersonal relationships among group members. Self-interest roles are behaviors that focus solely on the individual's self-interest, while harmonizing roles seek to reduce tension and conflict within the group.

Question 9

"Looking at the work pressure we are subjected to, I think we need to get a few extra pairs of hands." Which of the following components of group dynamics does this statement represent?
A) Status
B) Cohesiveness
C) Norms
D) Size

Accepted Answer

The statement is referring to the size of the group, as the speaker suggests that they need more people to help with the workload.

Question 10

_____ develop spontaneously when members get together voluntarily because of similar interests.
A) Formal groups
B) Functional teams
C) Task teams
D) Informal groups

Accepted Answer

Informal groups develop spontaneously when members get together voluntarily because of similar interests, without any formal structure or designated roles within the group. These groups can have a powerful influence on individuals' behavior and can even impact the formal groups and organizations they are a part of. Formal groups, on the other hand, are intentionally formed with a specific purpose, structure, and roles. Functional teams and task teams are types of formal groups that focus on achieving specific goals and objectives within an organization.

Question 11

_____ is a formal, ongoing team that often has rotating members.
A) Functional team
B) Ad hoc committee
C) Standing committee
D) Voluntary team

Accepted Answer

A standing committee is a formal and ongoing team that typically has rotating members. It is created to handle specific recurring tasks or responsibilities within an organization or group. In contrast, a functional team is a group of individuals with complementary skills who work together to achieve a specific goal or task, a voluntary team is a group of individuals who come together voluntarily, often for a specific project, and an ad hoc committee is a temporary committee formed for a specific purpose, typically disbanding once its task is completed.

Question 12

_____ are shared expectations of how group members will fulfill the requirements of their position.
A) Roles
B) Norms
C) Codes
D) Titles

Accepted Answer

Roles refer to the specific responsibilities and expectations associated with a particular position or job within a group or organization. These expectations may include tasks and duties to be performed, as well as appropriate behavior and communication styles. Norms, on the other hand, are shared standards of behavior and attitudes that guide the actions of group members, but may not be explicitly tied to a particular role or position. Codes and titles are also related to group structures and expectations, but do not specifically refer to the responsibilities associated with a particular position.

Question 13

Group _____ is the attractiveness and closeness group members have for one another and for the group.
A) structure
B) adjacency
C) inducement
D) cohesiveness

Accepted Answer

The term used to describe the attractiveness and closeness group members have for one another and for the group is cohesiveness. Option D - cohesiveness - is the best choice for this definition.

Question 14

_____ refers to the patterns of interactions that emerge as groups develop.
A) Team performance
B) Team dynamics
C) Team development
D) Team structure

Accepted Answer

Team dynamics refers to the way that group members interact and how these interactions influence the overall functioning of the team. It includes communication styles, decision-making processes, and conflicts that arise among team members. Team performance (A) refers to how well the team achieves its goals, while team development (C) refers to the stages of growth and change that a team goes through over time. Team structure (D) refers to the formal organization and composition of a team, including the roles and responsibilities of its members.

Question 15

"Our group members get along very well. Sometimes we get together on weekends too." Which of the following components of group dynamics does this statement represent?
A) Objectives
B) Status
C) Cohesiveness
D) Norms

Accepted Answer

Cohesiveness refers to the degree of attraction group members have to one another and the group as a whole. When group members get along well and spend time together outside of the group, it suggests that they are cohesive.

Question 16

"Our group members do not share any racial jokes or talk negatively about any race." Which of the following components of group dynamics does this statement represent?
A) Objectives
B) Norms
C) Roles
D) Size

Accepted Answer

The statement describes the group's norms, which are the shared expectations about appropriate behavior within the group. In this case, the norm is to avoid making racial jokes and speaking negatively about any race, indicating a culture of respect and inclusivity.

Question 17

Which of the following is a factor that enhances group cohesiveness?
A) Equal level of participation
B) Heterogeneity
C) Large size
D) Competition within team members

Accepted Answer

Equal level of participation enhances group cohesiveness as it ensures that all members have an equal opportunity to contribute and participate in group activities. This creates a sense of belonging and team spirit, which strengthens the bond among group members. Heterogeneity, large size, or competition within team members may in fact, have the opposite effect, reducing group cohesiveness.

Question 18

Status _____ is the acceptance and satisfaction members receive from their group status.
A) cohesiveness
B) compliance
C) consistency
D) congruence

Accepted Answer

Status congruence refers to the level of agreement and satisfaction individuals feel with their status within a group, indicating how well their status aligns with their contributions and the group's expectations.

Question 19

_____ allows team members of any size to edit a document at the same time, or in sequence.
A) Hardware
B) Teamware
C) C-ware
D) Groupware

Accepted Answer

Groupware is a software that allows multiple users to work together on a single task or project. It includes tools for communication, collaboration, and coordination. One of the features of groupware is the ability to edit a document simultaneously or in sequence by team members of any size. Therefore, D is the correct answer. A, B, and C are incorrect options as none of them defines groupware.

Question 20

Which of the following is a factor that adversely affects group cohesiveness?
A) Small size of the group
B) Competition with team members
C) Equal level of participation
D) Homogeneity

Accepted Answer

Competition with team members can create conflicts and weaken the bonds of group cohesiveness. Small size of the group, equal level of participation, and homogeneity are factors that generally enhance group cohesiveness.

Quiz 11: Team Dynamics, Creativity and Problem Solving, and Decision Making

Which of the following groups has the highest level of productivity?

_____ are the group's shared expectations of its members' behavior.

Which of the following are task roles?

The _____ states that a team's output is based on its structure, dynamics, and stage of development.

_____ are official, ongoing teams that consist of managers and their employees.

_____ is a formal, temporary team that discontinues when its purpose is accomplished.

"Take this thing apart. It is not what the customer asked for." Which of the following roles does this statement fulfill?

_____ roles are the things group members do and say that directly aid in the accomplishment of its objectives.

"Looking at the work pressure we are subjected to, I think we need to get a few extra pairs of hands." Which of the following components of group dynamics does this statement represent?

_____ develop spontaneously when members get together voluntarily because of similar interests.

_____ is a formal, ongoing team that often has rotating members.

_____ are shared expectations of how group members will fulfill the requirements of their position.

Group _____ is the attractiveness and closeness group members have for one another and for the group.

_____ refers to the patterns of interactions that emerge as groups develop.

"Our group members get along very well. Sometimes we get together on weekends too." Which of the following components of group dynamics does this statement represent?

"Our group members do not share any racial jokes or talk negatively about any race." Which of the following components of group dynamics does this statement represent?

Which of the following is a factor that enhances group cohesiveness?

Status _____ is the acceptance and satisfaction members receive from their group status.

_____ allows team members of any size to edit a document at the same time, or in sequence.

Which of the following is a factor that adversely affects group cohesiveness?