Which of the following is Herzberg's contention in his two-factor theory?
A) Providing extrinsic factors keeps people satisfied, which favorably affect productivity.
B) Providing hygiene factors keeps people from being dissatisfied, but it does not motivate people.
C) Providing intrinsic factors keeps people from being dissatisfied, but it does not motivate people.
D) Providing hygiene factors keeps people from being dissatisfied, and it motivates them to do more.

Question

Quizplus · Accepted Answer

Herzberg's two-factor theory contends that providing hygiene factors such as salary, working conditions, job security, and interpersonal relationships keeps people from being dissatisfied, but it does not motivate them. Intrinsic factors such as recognition, achievement, and personal growth are needed to motivate people.

Which of the Following Is Herzberg's Contention in His Two-Factor