Mintzberg proposed that managers utilize written communication more than verbal because of the possible confusion of the latter.

Name: Mintzberg proposed that managers utilize written communication more than verbal because of the possible confusion of the latter.
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A manager relies more on verbal than on written communication.Writing letters,memos,and reports takes time.Most managers in Mintzberg's research tended to get and transmit information through telephone conversations and meetings.

Mintzberg Proposed That Managers Utilize Written Communication More Than Verbal