According to the strategy map described in chapter 6, which of the following is NOT one of goal?
A) Financial performance goals
B) Customer service goals
C) Internal business process goals
D) Learning and growth goals
E) External business process goals

Question

Quizplus · Accepted Answer

The strategy map described in chapter 6 does not include External business process goals as one of the four goals. The four goals are Financial performance goals, Customer service goals, Internal business process goals, and Learning and growth goals.

According to the Strategy Map Described in Chapter 6, Which