Question 1

Large teams make ____ for individuals ____ difficult.
A) need satisfaction, less
B) participation, less
C) need satisfaction, more
D) disagreements, more
E) none of these

Accepted Answer

In large teams, it becomes more challenging for individuals to have their needs satisfied due to increased competition for resources and attention.

Question 2

Members of ____ teams remain in separate locations around the world and conduct their work electronically.
A) intercultural
B) international
C) multinational
D) virtual global
E) distance

Accepted Answer

Virtual global teams work electronically across different locations around the world.

Question 3

Self-directed teams are ____ teams.
A) temporary
B) permanent
C) ad-hoc
D) task force
E) none of these

Accepted Answer

Self-directed teams are typically permanent and long-term, unlike temporary teams like task forces. They are designed to be self-sufficient and autonomous, so they are not ad-hoc teams that are formed for a specific purpose.

Question 4

Carolyn is a member of a work team at Creepy Clown's Company. She and her teammates possess a variety of skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n)
A) union.
B) self-directed team.
C) project team.
D) special-purpose team.
E) bureaucratic team.

Accepted Answer

Carolyn is a member of a self-directed team, as they are able to perform a major organizational task with little or no oversight from management.

Question 5

Today, many virtual teams use ____ to facilitate regular collaboration and open information sharing.
A) blogs
B) face-to-face communication
C) brainstorming
D) e-mail
E) wikis

Accepted Answer

Wikis are often used by virtual teams as a tool for collaboration and information sharing. They allow team members to easily create, edit, and share documents or other resources, and can be accessed by anyone on the team from anywhere with an internet connection. While email and face-to-face communication are also important for virtual teams, wikis provide a platform for ongoing collaboration and knowledge management. Brainstorming and blogs can also be helpful, but may be less focused on specific tasks or projects.

Question 6

What is the ideal size of work teams?
A) Three
B) Five
C) Twelve
D) Fifteen
E) Twenty-three

Accepted Answer

According to various studies and research, the ideal size of work teams is five because it is large enough to provide a diversity of viewpoints and skills, but small enough for effective communication and decision-making. Furthermore, larger teams tend to have communication and coordination difficulties, while smaller teams may not have enough resources or perspectives.

Question 7

Task force is sometimes called a(n)
A) vertical team.
B) cross-functional team.
C) command team.
D) special-purpose team.
E) executive team.

Accepted Answer

A cross-functional team is a type of task force that is made up of members from different departments or disciplines. This type of team is often used to solve complex problems that require input from a variety of perspectives.

Question 8

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?
A) A special-purpose team
B) A horizontal team
C) A self-managed team
D) A vertical team
E) A diagonal team

Accepted Answer

A horizontal team refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise. A special-purpose team is a team created for a specific purpose or project, regardless of hierarchical level. A self-managed team is a team where there is no designated leader and members have collective decision-making power. A vertical team is composed of employees from different hierarchical levels. A diagonal team is a team composed of individuals from different departments or functional areas working on a specific project or goal.

Question 9

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?
A) Vertical
B) Command
C) Special-purpose
D) Cross-functional
E) Functional

Accepted Answer

Special-purpose teams are specific temporary teams that are created outside the formal organizational structure to deal with a project of special importance or creativity.

Question 10

Which of the following is the most widely known application of problem-solving teams?
A) Quality circles
B) Production cells
C) Five-minute teams
D) The autonomous work unit
E) The diagonal unit

Accepted Answer

Quality circles are the most widely known and commonly used application of problem-solving teams. They are focused on identifying and solving quality-related problems within an organization through the participation of a cross-functional team. Production cells, five-minute teams, autonomous work units, and diagonal units are all examples of different types of teams used in manufacturing and production environments, but are not as widely known or used as quality circles.

Question 11

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n)
A) self-managed work team.
B) task force.
C) cross-functional team.
D) committee.
E) ad-hoc committee.

Accepted Answer

The answer of Nancy belongs to a horizontal team in...

Question 12

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should
A) recruit more employees for his department; twenty-eight is too small for a work team.
B) form one team of twenty-eight employees.
C) divide the group into four teams of seven employees each.
D) forget the team idea; he has too many employees and he shouldn't divide his work group.
E) do his job and not worry about teams.

Accepted Answer

Dividing the group into four teams of seven employees will allow for efficient communication and collaboration within each team, while still being manageable for Josh as a manager. To form a successful vertical team, it is important to have a small enough group where everyone can actively participate and contribute to the team's success. Therefore, option B is not recommended as a team of 28 may be too large and may not effectively communicate and collaborate. Option A is not necessary as the group size is already sufficient for work teams. Option D and E are not viable options as they do not address the benefits of forming a vertical team.

Question 13

Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?
A) Functional
B) Command
C) Virtual
D) Long distance
E) Task force

Accepted Answer

The team that uses computer technology and groupware to collaborate despite distance are known as virtual teams.

Question 14

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into
A) committees.
B) a collection of special-purpose teams.
C) task forces.
D) self-directed teams.
E) none of these.

Accepted Answer

As the organization matures, problem-solving teams may evolve into self-directed teams, which have a higher level of responsibility and autonomy. Committees are typically permanent teams established to perform ongoing functions, whereas task forces are temporary teams created to address a specific issue or problem. A collection of special-purpose teams may exist alongside problem-solving teams but is not an evolution of them. Therefore, the best answer is D.

Question 15

Which of the following statements is true?
A) Self-managed teams are empowered with decision-making authority.
B) Self-managed teams still rely heavily on their manager.
C) Self-managed teams have little access to resources.
D) Self-managed teams will eventually develop into problem-solving teams.
E) None of these

Accepted Answer

Self-managed teams are empowered with decision-making authority, which is a key feature of their structure. They are designed to reduce the reliance on traditional managers and encourage autonomy and collaboration among team members. Therefore, option A is the correct statement. Option B is incorrect because the purpose of self-managed teams is to reduce reliance on managers. Option C is incorrect because self-managed teams are usually provided with the necessary resources to perform their tasks effectively. Option D is incorrect because problem-solving teams are a different type of team, and not all self-managed teams may develop into problem-solving teams.

Question 16

A ____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.
A) Vertical team
B) Command team
C) Special purpose team
D) Task force
E) Functional group

Accepted Answer

A task force is a temporary group of employees from various departments established to tackle a specific project or issue until it is resolved. The team disbands once the task is accomplished. Options A, B, C and E do not accurately describe this type of team.

Question 17

Candice is a member of a team at Juggle, Inc. She meets with co-workers from her department to discuss ways to improve quality and the general work environment. This is an example of a
A) special-purpose team.
B) committee.
C) problem-solving team.
D) task force.
E) diagonal team.

Accepted Answer

Candice and her co-workers are meeting to discuss ways to improve the quality of work and the work environment, which suggests that they are trying to solve a problem. Therefore, this is an example of a problem-solving team. Special-purpose teams focus on a particular task or project, committees are usually established to make decisions or recommendations on specific issues, task forces are temporary teams assembled to solve a specific problem or address a particular issue, and diagonal teams consist of individuals from different departments or areas of the organization who work together on a particular project or task.

Question 18

Self-directed teams consist of 5 to 20 ____ workers.
A) union
B) non-union
C) multiskilled
D) low wage
E) all of these

Accepted Answer

Self-directed teams typically consist of multiskilled workers who are able to perform various tasks and responsibilities within the team without the need for strict supervision or hierarchy. Union or non-union status, wage levels, or other individual characteristics are not directly relevant to the composition of self-directed teams.

Question 19

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:
A) Bring attention to and appreciate divers skills and opinions
B) Scrutinize electronic communication patterns
C) Use technology to enhance communication and trust
D) Ensure timely responses online
E) Manage online socialization

Accepted Answer

Scrutinizing electronic communication patterns is not a method for building relationships; it may imply monitoring or controlling rather than fostering trust and collaboration.

Question 20

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called
A) self-directed teams.
B) project teams.
C) multinational teams.
D) long distance teams.
E) global teams.

Accepted Answer

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called global teams.

Quiz 17: Leading Teams

Large teams make for individuals difficult.

Members of ____ teams remain in separate locations around the world and conduct their work electronically.

Self-directed teams are ____ teams.

Carolyn is a member of a work team at Creepy Clown's Company. She and her teammates possess a variety of skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a(n)

Today, many virtual teams use ____ to facilitate regular collaboration and open information sharing.

What is the ideal size of work teams?

Task force is sometimes called a(n)

Which of the following refers to a formal team composed of employees from about the same hierarchical level but from different areas of expertise?

Which of the following teams are created outside the formal organization structure to undertake a project of special importance or creativity?

Which of the following is the most widely known application of problem-solving teams?

Nancy belongs to a horizontal team in her organization. She was selected on the basis of her title, not her expertise. The type of horizontal team she belongs to is likely a(n)

Josh is a manager at On-The-Go Cars. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Josh should

Which of the following teams are described as a team that uses computer technology and groupware so that geographically distant members can collaborate on projects and reach common goals?

Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into

Which of the following statements is true?

A ____ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

Candice is a member of a team at Juggle, Inc. She meets with co-workers from her department to discuss ways to improve quality and the general work environment. This is an example of a

Self-directed teams consist of 5 to 20 ____ workers.

Effective virtual team leaders use technology to build relationships through all of the following ways EXCEPT:

Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called