Nokia engineers worked hard on the springs and ball bearings of cell phones,just to get the sound right when the cell phone lid is closed.They knew that a solid "thud" was more attractive to customers than a cheap "click." Identify the factor that was most likely being considered here by Nokia's engineers when deciding on the appropriateness of the design.
A) Appropriate use of resources
B) Emotional appeal
C) Maintenance and repair
D) Quality of the user interface
Correct Answer:
Verified
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