Some manufacturing firms are turning to a method known as toolkits for user innovation.Which of the following statements is true regarding this method?
A)It is particularly useful when very few customers require customized products.
B)It increases the number of iterations required to fully satisfy the customer.
C)It increases time required to respond to customer needs.
D)It formally turns the innovation task over,to some extent,to the users themselves.

Question

Quizplus · Accepted Answer

Toolkits for user innovation involve providing customers with a set of tools and resources that allow them to create their own customized products or solutions. This method turns the innovation task over, to some extent, to the users themselves, increasing their level of involvement and engagement in the product development process. This can lead to more innovative and unique solutions, which can ultimately increase customer satisfaction and loyalty. However, this method may also require additional time and resources to respond to customer needs and to iterate through multiple versions of the product.

Some Manufacturing Firms Are Turning to a Method Known as Toolkits