Call center manager Charlie has a strong performance orientation value, so he is likely to

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A manager with a strong performance orientation value is likely to encourage high standards of performance at the call center. This means that he will set high standards for himself and others and create a culture of excellence in the workplace. He will set clear goals and objectives, provide feedback and recognition for good performance, and support development and training for employees to improve their skills and knowledge. While he may be firm and assertive with unrealistic customers, he will also prioritize customer service and satisfaction alongside high performance standards. Gender bias or setting low work standards for others are not necessarily related to having a strong performance orientation value.

Call Center Manager Charlie Has a Strong Performance Orientation Value