Question 1

________ project closure is the most common circumstance for project closure and is simply a completed project.

Accepted Answer

The answer of ________ project closure is the most common...

Question 2

Which of the following is NOT a role of the closure facilitator?
A)Create an environment in which stakeholders feel safe to provide input.
B)Lead the team in exploring new ways for solving problems.
C)Use several questionnaires as a starting point to conduct the post-project retrospective.
D)Get delivery acceptance from the customer.
E)Elicit a 360-degree view and input from all stakeholders to create a more complete picture of project issues.

Accepted Answer

It is not a role of the closure facilitator to get delivery acceptance from the customer.

Question 3

In order for lessons learned to be effective and usable by others a(n)___________ needs to be assigned to assure it is properly documented and understood.
A)Stakeholder
B)Owner
C)Project Manager
D)Software Developer

Accepted Answer

Without an owner that understands and is familiar with the issue, the item will "get lost" as it is evaluated and most likely not properly socialized within the organization.

Question 4

The process for capturing lessons learned continues to evolve, but there are still many barriers to effectively capitalizing on lessons learned that have been identified.The following are examples of these barriers EXCEPT
A)Lack of time.
B)Teams get little direction or support after lessons are reported.
C)Lessons learned often degenerate into blame sessions.
D)Lessons learned are being used across different locations.
E)The organizational culture doesn't support the effort that it takes to capitalize on lessons learned.

Accepted Answer

Lessons learned should be used across different locations.When they are not, this becomes another barrier.

Question 5

Project closures can fall into all of the following categories EXCEPT
A)Premature.
B)Perpetual.
C)Failed.
D)Changed priority.
E)Successful.

Accepted Answer

Project closures can be normal, premature, perpetual, failed or due to changed priorities.

Question 6

In organizations where projects are managed within a ____________, the team member's area manager, not the project manager, is responsible for assessing performance.
A)Functional organization
B)Matrix organization
C)Flat organization
D)Project organization
E)Strong organization

Accepted Answer

In organizations where projects are managed within a functional organization, the team member's area manager, not the project manager, is responsible for assessing performance.

Question 7

A Performance Appraisal generally provides
A)Assessment of a team members' efforts.
B)Rational for new assignments.
C)Developmental information for a team member.
D)None of these choices are correct.

Accepted Answer

Viewing the performance appraisal as a learning and improvement tool instead of a punitive instrument will enhance not only the team participation in the next project, but will also begin to give the organization a better view of the talent pool within their organization.

Question 8

Each retrospective is assigned a(n)_________, typically a team member who is very interested in and familiar with the retrospective.This individual will serve as the contact point for anyone needing information relating to the retrospective.
A)Owner
B)Project sponsor
C)Project manager
D)Project facilitator
E)Mediator

Accepted Answer

Each retrospective is assigned an owner, typically a team member who is very interested in and familiar with the retrospective.This individual will serve as the contact point for anyone needing information relating to the retrospective.

Question 9

A ____________ project closure is usually easy to identify and easy for a review group to close down.

Accepted Answer

The answer of A ____________ project closure is usually easy...

Question 10

The major deliverable when closing out a project that includes a causal analysis and identification of lessons learned is known as
A)Wrapping up a Project.
B)Project Audit.
C)Evaluation of Performance.
D)Evaluation of Management.

Accepted Answer

Conducting a Project Audit for your organization is important in many ways.Its' primary benefit will be to provide institutional knowledge that can be shared with other teams.

Question 11

Completing Team Evaluations relies upon ____________ to be in place before the project begins.
A)A completed scope document
B)Budget constraints
C)Quality controls
D)Core of conditions

Accepted Answer

Having conditions in place that will allow for the objective evaluation of team performance in place ahead of time will let the team know what they will be measured against.

Question 12

More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with a multi-rater appraisal called
A)Critical incidences review.
B)Management by objectives.
C)The 360-degree feedback.
D)Team evaluation survey.
E)Retrospectives.

Accepted Answer

More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with 360-degree feedback systems.The 360-degree feedback approach gathers behavioral observations from many sources within the organization and includes employee self-assessment.

Question 13

Obtaining __________ is a major and critical closure activity for the Project Manager.
A)A final invoice
B)Project deliverables
C)Delivery acceptance
D)Work unit prioritization

Accepted Answer

Without final acceptance, there is not complete closure to the project.This final acceptance helps to close-out the project in a professional manner and allows it to be turned over to an operations team.

Question 14

Projects in process may need to be altered or canceled.Thus, a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change.This is called __________ project closure.

Accepted Answer

The answer of Projects in process may need to be...

Question 15

When a project is completed early with some parts of the project eliminated this is known as _________ project closure.

Accepted Answer

The answer of When a project is completed early with...

Question 16

The following are distinguishing characteristics of retrospectives methodology EXCEPT
A)It uses an independent facilitator.
B)It establishes in-process learning gates during the project life cycle.
C)An owner, typically a team member, is assigned.
D)Reviews cannot be linked to percent complete.
E)A repository is developed that is easy to use.

Accepted Answer

Retrospective methodology has several embedded, distinguishing characteristics to ensure its effectiveness and value: uses an independent facilitator, includes a minimum of three in-process learning gates during the project life cycle, has an owner, develops a repository that is easy to use, and mandates a discipline that ensures retrospectives are used.

Question 17

When conducting post-project audits, this is one of the main tools that a facilitator uses.
A)A final copy of the issues log
B)A review session regarding the project scope
C)Questionnaires
D)The Earned Value analysis

Accepted Answer

The use of questionnaire will guide the facilitator's one-on-one discussions with all of the team members.

Question 18

It is imperative that the closure facilitator possess the following characteristics EXCEPT
A)Has direct involvement or direct interest in the project.
B)Is perceived as impartial and fair.
C)Has respect for senior management and other project stakeholders.
D)Is willing to listen.
E)Is perceived as having the best interests of the organization in making decisions.

Accepted Answer

A retrospectives facilitator should have no direct involvement or direct interest in the project.

Question 19

The typical mechanism for the evaluation of teams is normally
A)A survey completed by the team members.
B)A personal interview of each team member.
C)An analysis by an outside consultant.
D)A survey completed by members of top management.
E)A survey completed by the internal or external customers.

Accepted Answer

With survey information in hand, the facilitator then visits one-on-one with project team members, the project manager, and other stakeholders to dive deeper into cause-effect impacts.Fundamentally, the attempt is to isolate "the lack of x resulted in y."

Question 20

A guide who leads the project team through an analysis of project activities that went well and of what needs improvement and aids in the development of a follow-up action plan with goals and accountability is a(n)
A)Owner.
B)Project sponsor.
C)Project manager.
D)Project facilitator.
E)Mediator.

Accepted Answer

A project facilitator is a guide who leads the project team through an analysis of project activities that went well and of what needs improvement and development of a follow-up action plan with goals and accountability.

Quiz 14: Project Closure

________ project closure is the most common circumstance for project closure and is simply a completed project.

Which of the following is NOT a role of the closure facilitator?

In order for lessons learned to be effective and usable by others a(n) ___________ needs to be assigned to assure it is properly documented and understood.

The process for capturing lessons learned continues to evolve, but there are still many barriers to effectively capitalizing on lessons learned that have been identified.The following are examples of these barriers EXCEPT

Project closures can fall into all of the following categories EXCEPT

In organizations where projects are managed within a ____________, the team member's area manager, not the project manager, is responsible for assessing performance.

A Performance Appraisal generally provides

Each retrospective is assigned a(n) _________, typically a team member who is very interested in and familiar with the retrospective.This individual will serve as the contact point for anyone needing information relating to the retrospective.

A ____________ project closure is usually easy to identify and easy for a review group to close down.

The major deliverable when closing out a project that includes a causal analysis and identification of lessons learned is known as

Completing Team Evaluations relies upon ____________ to be in place before the project begins.

More and more companies are discarding the traditional superior-subordinate performance feedback process and replacing it with a multi-rater appraisal called

Obtaining __________ is a major and critical closure activity for the Project Manager.

Projects in process may need to be altered or canceled.Thus, a project may start with a high priority but see its rank erode or crash during its project life cycle as conditions change.This is called __________ project closure.

When a project is completed early with some parts of the project eliminated this is known as _________ project closure.

The following are distinguishing characteristics of retrospectives methodology EXCEPT

When conducting post-project audits, this is one of the main tools that a facilitator uses.

It is imperative that the closure facilitator possess the following characteristics EXCEPT

The typical mechanism for the evaluation of teams is normally

A guide who leads the project team through an analysis of project activities that went well and of what needs improvement and aids in the development of a follow-up action plan with goals and accountability is a(n)