The serving staff at Mary's Diner does not have to check with their supervisor before offering customers free dessert when the customers are dissatisfied with their dine-in experience.This is an example of
A)employee empowerment.
B)reward power.
C)expert power.
D)servant leadership.
E)personal power.

Question

Quizplus · Accepted Answer

Empowerment is the expansion of employees' knowledge, tasks, and decision-making responsibilities.

The Serving Staff at Mary's Diner Does Not Have to Check