Which of the following statements about using the telephone for territory coverage is most likely TRUE?
A) The telephone is inappropriate for handling complaints.
B) Prospecting over the telephone is ineffective and time consuming.
C) Large accounts should primarily be handled and serviced by telephone.
D) Phone calls can replace some personal visits to geographically distant accounts.
E) Telephone sales have replaced personal selling efforts because of time and cost savings.

Question

Quizplus · Accepted Answer

Telephone calls are useful for addressing complaints, prospecting, and handling distant customers. More companies are developing telephone sales and marketing campaigns to supplement personal selling efforts but not replace personal selling.

Which of the Following Statements About Using the Telephone for Territory