A salesperson should entertain both prospects and current customers regularly to ensure customer satisfaction.
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Q26: An organization using relationship marketing to facilitate
Q27: The most important activity for ensuring repeat
Q28: Satisfied customers help salespeople make new sales.
Q29: Customer service refers to the activities and
Q30: To be viewed as professionals and respected
Q32: Which term refers to maintaining contact with
Q33: The most productive number of calls to
Q34: Service quality is not determined by customer
Q35: If merchandise that has been sold in
Q36: An effective salesperson converts follow-up and service
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