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Rubin Is Making a Sales Call on McHenry Heating and Air

Question 49

Multiple Choice

Rubin is making a sales call on McHenry Heating and Air Conditioning tomorrow.This afternoon,he sent a bunch of balloons and a note to the firm's buyer that said,"Did you know tomorrow is your lucky day?" What type of approach is used by Rubin?


A) Curiosity
B) Product
C) Opinion
D) SPIN
E) Customer benefit

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