Daniella sells furniture.After demonstrating her product and answering the customer's questions,Daniella asked the customer how many chairs he thought he could sell.The customer responded with,"Three dozen.How soon can you deliver?" Which mental step has the customer reached?

Question

Quizplus · Accepted Answer

The prospect is convinced to buy the furniture and wants three dozen chairs delivered soon, so he has reached the action phase. Desire is created when prospects express a wish or wanting for a product such as yours, but doubts may still exist.

Daniella Sells Furniture