Disagreement signals should alert the salesperson that the prospect is either neutral to or skeptical of what is being said in the sales presentation.
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Q1: The receiver is the person for whom
Q3: Self-concept theory asserts that buyers have four
Q4: The ideal self is how people see
Q5: Facial expressions are the most reliable source
Q6: In a normal two-person conversation,at least 60
Q7: Social space,the area that is 2 to
Q8: A salesperson who receives caution and disagreement
Q9: A desk is commonly used to maintain
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Q11: People can listen approximately twice as fast
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