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At the Luxury Hotel in Miami,Florida,three Hotel Employees Serve the Needs

Question 74

Multiple Choice

At The Luxury Hotel in Miami,Florida,three hotel employees serve the needs of each guest.In every room,a guest can summon a chef,a maid,or a valet by pressing a button at bedside.Which generic business-level strategy is The Luxury Hotel utilizing?


A) Cost leadership
B) Differentiation
C) Focus
D) Strategic group
E) Brand loyalty

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