Question 1

In any organization,for-profit or not-for-profit,span of control refers to the
A) number of managers at the highest levels in the organization.
B) the CEO and his or her management team.
C) the number of subordinates who report directly to one manager.
D) the number of supervisors in a specific segment of a manufacturing activity.
E) none of these choices.

Accepted Answer

Span of control refers to the number of subordinates who report directly to one manager. It is important for managers to have an appropriate span of control to ensure effective management and communication within the organization. A smaller span of control allows for more hands-on management, but can be more costly and less efficient, while a larger span of control can lead to less direct control over subordinates and potential communication issues.

Question 2

Strategic control systems utilized to ensure long-run profitability include
A) personal control.
B) output control.
C) behavior control.
D) all of these.
E) none of these.

Accepted Answer

Strategic control systems usually involve a combination of personal, output, and behavior control methods to ensure sustainable long-run profitability. Personal control refers to leadership and management practices that influence the direction and performance of the organization. Output control involves setting and monitoring performance targets, such as financial or production goals, to ensure that they align with the overall strategic plan. Behavior control involves shaping the attitudes, values, and behavior of employees to promote a culture of high performance and adaptability. Therefore, all three methods are utilized to ensure long-run profitability.

Question 3

A functional organizational structure offers a company which of the following advantages?
A) Specialization of activities leading to greater productivity
B) More efficient production activities
C) Greater control of activities by managers
D) All of these
E) None of these

Accepted Answer

A functional organizational structure divides employees into specific departments based on their function or expertise, improving specialization and productivity. It also allows for more efficient production activities when tasks are assigned to employees based on their strengths. Managers have greater control and oversight over the activities in each department, leading to improved performance and a better chance of meeting goals. Therefore, all of these are advantages of a functional organizational structure.

Question 4

Describe the roles that organizational structure,strategic control systems,and organizational culture play in strategy implementation.

Accepted Answer

The answer of Describe the roles that organizational structure,strategic control...

Question 5

The organization structure that organizations most commonly adopt to solve control problems that result from producing many different kinds of products for many different market segments is the
A) functional structure.
B) process structure.
C) matrix structure.
D) product structure.
E) differentiated structure.

Accepted Answer

The product structure is the best choice for organizations that produce many different kinds of products for many different market segments. This structure groups activities around different products or product lines, allowing for greater control and coordination of each product or market segment.

Question 6

When a company engages in restructuring,it may be necessary to
A) increase the size of the work force.
B) increase the number of organizational levels.
C) lay off employees.
D) add to the operating costs.
E) none of these.

Accepted Answer

Restructuring often involves cutting costs and streamlining operations, which can result in layoffs. Increasing the size of the workforce or adding to operating costs would be counterproductive to the goal of restructuring. Increasing the number of organizational levels may be necessary in some cases, but it is not a defining characteristic of restructuring.

Question 7

A typical matrix organizational structure is
A) flat and decentralized.
B) flat and centralized.
C) tall and decentralized.
D) tall and centralized.
E) none of these.

Accepted Answer

The answer of A typical matrix organizational structure is
A) flat...

Question 8

Identify and discuss the three building blocks of organizational structure.

Accepted Answer

The answer of Identify and discuss the three building blocks...

Question 9

At Tyco Inc.,rules are published at the cubicle of all employees stating what is expected of them regarding time to arrive,time for lunch,when to take breaks,and when to socialize.This is an example of which of the following?
A) Output control
B) Personal control
C) Behavior control
D) Conversion activities
E) Strategic competencies

Accepted Answer

The rules published at Tyco Inc. defining expectations regarding employee conduct relate to behavior control - management controlling employee actions and behavior through established guidelines and rules.

Question 10

An organization that has an adaptive culture is an organization that is
A) innovative.
B) resistant to major changes.
C) supportive of managers who take the initiative and make changes on their own.
D) A and C.
E) B and C.

Accepted Answer

An organization that has an adaptive culture is both innovative (A) and supportive of managers who take the initiative and make changes on their own (C). It is not resistant to major changes (B) because an adaptive culture embraces change and is open to new ideas and approaches. Therefore, the best choice is D.

Question 11

In a successful company,the purpose of a control system is to
A) provide managers with a set of incentives to motivate employees to work toward company goals.
B) provide managers with specific feedback on how well the organization and its members are performing.
C) provide managers with information that can be used to criticize employee performance objectively.
D) A and B.
E) B and C.

Accepted Answer

A control system in a successful company aims to motivate employees towards company goals (A) and provide feedback on performance (B).

Question 12

At Zappos.com,the environment is a playful one.Employees often get their pictures taken wearing silly wigs and ring cowbells to greet guests who come into the organization.This atmosphere is part of the company's
A) orgaizational design.
B) organizational structure.
C) organizational culture.
D) strategic control systems.
E) competitive environment.

Accepted Answer

The playful and fun environment at Zappos.com is indicative of the company's organizational culture, which refers to the shared values, beliefs, attitudes, behaviors, and traditions that define how an organization operates and interacts with its members and external stakeholders.

Question 13

Natalie and Shay are both employees at XYZ Company.Natalie,the marketing manager,often meets with Shay,the production manager in order to solve specific mutual problems.This is an example of which of the following?
A) A team
B) Liaison roles
C) Direct contract
D) Diverging mechanisms
E) Strategic control system

Accepted Answer

The answer of Natalie and Shay are both employees at...

Question 14

The term used to describe how people learn an organization's culture and way of behaving in the organization is
A) organizational structure.
B) organizational development.
C) organizational design.
D) organizational behavior.
E) organizational socialization.

Accepted Answer

The process by which employees learn about the organization's culture and way of behaving in the organization is called organizational socialization. It involves both formal and informal processes through which employees acquire the knowledge, skills, and values needed to become effective members of the organization.

Question 15

The specific collection of values,norms,beliefs,and attitudes shared by people and groups in a company is commonly referred to as
A) organizational fit.
B) organizational culture.
C) organizational development.
D) organizational positioning.
E) all of these.

Accepted Answer

Organizational culture refers to the specific collection of values, norms, beliefs, and attitudes shared by people and groups in a company. Organizational fit, organizational development, and organizational positioning are related concepts but not equivalent to organizational culture. Therefore, option B is the best answer.

Question 16

Describe what is meant by the terms restructuring and reengineering,and discuss when and why they would be used.

Accepted Answer

The answer of Describe what is meant by the terms...

Question 17

Consider the case of a family-run business that operates one small local retail shop and its subsequent expansion into more locations and more stores.Describe the changes that are likely to take place in that business's organizational structure as it grows in size,geographic dispersion,and complexity.Tell why the changes are beneficial for the business.

Accepted Answer

The answer of Consider the case of a family-run business...

Question 18

Organizations strive to control employees' behavior by linking ____ systems to their control systems.
A) computer
B) disincentive
C) reporting
D) administrative
E) reward

Accepted Answer

Organizations use reward systems to influence and control employee behavior by providing incentives for desired actions and outcomes.

Quiz 12: Implementing Strategy in Companies That Compete in a Single Industry

In any organization,for-profit or not-for-profit,span of control refers to the

Strategic control systems utilized to ensure long-run profitability include

A functional organizational structure offers a company which of the following advantages?

Describe the roles that organizational structure,strategic control systems,and organizational culture play in strategy implementation.

The organization structure that organizations most commonly adopt to solve control problems that result from producing many different kinds of products for many different market segments is the

When a company engages in restructuring,it may be necessary to

A typical matrix organizational structure is

Identify and discuss the three building blocks of organizational structure.

At Tyco Inc.,rules are published at the cubicle of all employees stating what is expected of them regarding time to arrive,time for lunch,when to take breaks,and when to socialize.This is an example of which of the following?

An organization that has an adaptive culture is an organization that is

In a successful company,the purpose of a control system is to

At Zappos.com,the environment is a playful one.Employees often get their pictures taken wearing silly wigs and ring cowbells to greet guests who come into the organization.This atmosphere is part of the company's

Natalie and Shay are both employees at XYZ Company.Natalie,the marketing manager,often meets with Shay,the production manager in order to solve specific mutual problems.This is an example of which of the following?

The term used to describe how people learn an organization's culture and way of behaving in the organization is

The specific collection of values,norms,beliefs,and attitudes shared by people and groups in a company is commonly referred to as

Describe what is meant by the terms restructuring and reengineering,and discuss when and why they would be used.

Organizations strive to control employees' behavior by linking ____ systems to their control systems.