Which of the following goals best represents the learning perspective of the balanced scorecard?

Question

Quizplus · Accepted Answer

The learning perspective of the balanced scorecard focuses on improving the organization's intellectual capital, knowledge base, and ability to learn and grow. Improving new product development falls under this perspective since it involves enhancing the organization's knowledge and skills in creating new products to meet customer needs. The other goals listed focus on financial and customer perspectives.

Which of the Following Goals Best Represents the Learning Perspective