Which of the following is correct about the philosophies advocated by Joseph Juran?
A) Juran originated the idea of the quality trilogy.
B) Juran stressed the use of statistical methods to control quality.
C) Juran believed that planning is an important part of quality improvement.
D) All of the above.
Correct Answer:
Verified
Q12: The reason for failure of quality improvement
Q13: The six-step quality cycle approach includes all
Q14: The four dimensions of product quality include
Q15: A product's conformance to specifications
A) is in
Q16: SERVQUAL measures which dimension of service quality?
A)
Q18: _ is a combination of reliability and
Q19: Mean time between failure
A) is used to
Q20: Which of the following is NOT part
Q21: The costs of quality include all of
Q22: Which of the following does NOT contribute
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