Which of the following statements is NOT true about process flow analysis?
A) Process flow analysis is dependent on systems thinking.
B) Flowcharts are used to describe and improve the transformation process in a business.
C) Process flows must always be forward, and cannot "loop back" to previous operations.
D) Service blueprinting is another name for a flowchart.

Question

Which of the following statements is NOT true about process flow analysis?
A) Process flow analysis is dependent on systems thinking.
B) Flowcharts are used to describe and improve the transformation process in a business. 
C) Process flows must always be forward, and cannot "loop back" to previous operations.
D) Service blueprinting is another name for a flowchart.

Quizplus · Accepted Answer

Process loops are common when an inspection point sends unacceptable work back to be done over

Which of the Following Statements Is NOT True About Process