Companies like Hewlett-Packard and Frito-Lay routinely monitor blogs to gain insight into
A)customer complaints and suggestions.
B)technological advancements that can be used to promote their brands.
C)new slang terms to create more effective advertisements.
D)recruiting prospective employees.

Question

Quizplus · Accepted Answer

Monitoring blogs allows companies to understand customer feedback, complaints, and suggestions, which can help them improve their products and services. This is a common practice for many companies to enhance their customer service and meet customer needs. Option B and C are not necessarily the primary focus of companies monitoring blogs, and option D is more commonly done on professional networking sites like LinkedIn rather than blogs.

Companies Like Hewlett-Packard and Frito-Lay Routinely Monitor Blogs to Gain